Heritage Hill Association


Barbara Draughon, Executive Director

Amanda Cormier, Community Organizer

Maria Zache Starkey, Office Manager

Office Contact:

Phone: 616-459-8950



Contact us for the following information:

Heritage Hill Activities and Meetings
Apartment Rental Service
Free Home Security Surveys
Block Club Organizing
Heritage Herald Newsletter Advertising – Advertising Rate Card
Tenants / Owners Rights and Responsibilities Information
Walking Tour Brochures
Any General Questions or Needs

Office hours are 9:00 am to 5:00 pm Monday through Thursday.

All City of Grand Rapids Services:

Historic Preservation

For questions regarding the Historic Preservation Ordinance and its application, contact the Grand Rapids City Historic Preservation Commission (Rhonda Baker). All exterior renovations require the approval of this Commission; some plans can be approved through administrative decision. Phone: 456-3451, Email:

Housing and Land Use Issues

Zoning/Planning Department: 456-3159
Housing Department: 456-3053

  • Housing Inspection and Code Enforcement Services (includes – trash or abandoned cars in yard – building not being maintained – overgrown lawn)
  • Rehabilitation Programs
  • Housing Assistance

Fair Housing / Housing Discrimination: 451-2980
Emergency Housing: 459-2255

Financial Assistance

Low Interest Loans for Major Home Repairs: 456-3030
Minor Home Repairs (under $600): 241-2601
Tools/Smoke Detectors/Exterior Paint: 241-2601

Police, Fire, and Other Emergencies

Emergency or Crime in Progress: 911
Non-Emergency Request for Police Service: 456-3400
Silent Observer: 774-2345
Police Vice-Unit (drug activity): 456-4800
Suspicious Persons or Activity: 456-3400
Domestic Crisis Center (YWCA): 451-2744
Neighborhood Watch Crime Reporting – call Heritage Hill Association Office: 459-8950

Emergency Repairs (all hours)

Sanitary Sewer (back-ups): 456-3246
Street Lights: 456-3254
Traffic Signals: 456-3283
Water (leaks): 456-3249

Animal Problems

Strays, Bites, Emergency: 336-3210
Injury, Cruelty, Lost Pets: 336-3209
Dead Animal: 456-3232
Animal Nuisance Complaints (including barking): 456-3344
Loose Dogs: 336-3210

Other Concerns

First Call for Help (Referral Agency – United Way): 459-2255
Neighborhood Disputes (Reconciliation Center Mediation Service): 774-0121 (free)
Landlord / Tenant Concerns: 245-2207
Legal Aid of Western Michigan: 774-0672 (income guidelines to qualify)
Missing Street Sign or Highway Control Sign: 456-3232
Street Light Out: 456-3281
Sidewalk Repair: 456-3243
Snow Removal: 456-3232
Street Repair or Storm Sewer Problem: 456-3232
Traffic Signal Not Working: 456-3283
Abandoned Vehicles on Street: 456-3310
Garbage Collection: 456-3232


Grand Rapids Mayor: 456-3168
City Commissioners: 456-3035
City Manager: 456-3166
County Commissioners: 336-3512
City Government Information: 456-3000

Meyer May House

Meyer May (Frank Lloyd Wright) House: 246-4821