Neighborhood Improvement Program: This program addresses all the other quality of life issues that are not crime related. Its purpose is to generate resident involvement and leadership to preserve, protect, and maintain the residential nature of Heritage Hill; to resolve issues of concern; and build upon neighborhood strengths that improve the quality of life in the neighborhood. Issues commonly include land use conflicts, traffic/parking struggles, institutional expansion, promoting neighborhood schools, etc. Additional components consist of educating, referring and assisting residents with available City services and community resources and implementing and re-evaluating needs identified in the Master Plan of Heritage Hill. Like the crime prevention program, this program is partially funded by the federal Community Development Block Grant funds that the City of Grand Rapids awards to the Heritage Hill Association’s program.